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To check out an asset using the pro-Forms mobile app, follow the steps outlined below. Login to the mobile application.  Logging into the mobile application Tap on the 'Assets' main menu option Locate your asset and tap on the entry Tap... Read More

Note: Assets can only be added to a job if you are subscribed to the ENTERPRISE MANAGER plan. Forms will be automatically updated, with the selected asset details, on the following app versions: Android: v1.5.26 and above iOS: v1.2.22 and above ... Read More

There are  a number of quick and bulk action tools available on the Assets - home page. These are designed to simplify actions you wish to carry out on one or more assets including:- add assets to a container move assets to a new location create a... Read More

How do I cancel my pro-Forms subscription? You need to give 30 day's notice of cancelling your pro-Forms® subscription as per Terms & Conditions published at www.pro-forms.co.uk. Cancelling a subscription can be done from within your Work... Read More

Am I locked in to fixed term contract?No. We operate a 30-day rolling License for all our subscription Plans.Every 30 days (on or around the 19th of each month) we will send you an invoice based on whichever these applies to your subscription : the... Read More

When an Online Form is submitted, the system will show a message to the user to confirm submission.  If no message is configured, then the standard "Thankyou, your form has been submitted" message will show.  This article show you how to customise... Read More

Users of the WORK MANAGER Plan now have a number of bulk actions they can perform on multiple jobs. These include:- removing operative(s) moving jobs to another date and/or operative(s) bulk update cancel job(s) STEPS go to Jobs - home on the left... Read More

Occasionally a Trigger set to run to deposit forms into a Dropbox folder will stop running. This can be due to the Dropbox token expiring and needing to be refreshed. The token provides 'permission' for pro-Forms to send files to the... Read More

A common support question is : 'Why doesn't the document I receive by email after a form is submitted match the questions on my form?' The answer is usually quite simple- because after editing your form, whether it be adding, changing... Read More

If you ever need to update the contents of your Word layout, please follow the steps below. 1. Click on 'Exports', and then click on the relevant Word export  2. Click on the 'Download Existing Template' button on the right: 3.... Read More