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Support contact details Our support telephone is 0330 1242160 Our support email address is support@pro-forms.co.uk Live chat is available on our website and from within Work Groups during our office hours Monday to Friday 08:30 to 17:30Unfortunately,... Read More

Select all/ multiple fields on a form One or more form fields on a page can be selected when using the Build option. This can useful for a number of reasons, including to : move the selected fields to a different location on the page or to a... Read More

Setting 2FA for a Web User account type. Each Web User must do this for themselves by logging in to the Work Group with their username & password. Click on your name in the very top right hand corner of the Work Group. Then from the dropdown... Read More

To add a new User account either watch the video from the link or follow the steps below. PROCESS STEPS Click on the ’Users’ option on the left hand main menu in your Work Group. Click on the green Add User button on the right of the... Read More

A common support question is : 'Why doesn't the document I receive by email after a form is submitted match the questions on my form?' The answer is usually quite simple- because after editing your form, whether it be adding, changing... Read More

Form permissions for a Web User differ slightly to that of a Mobile User. To update which forms a web user can see: Click 'Users' menu option on the left Click 'Edit' on the relevant users account Click the 'Access... Read More

To use a Form View that you have created, click 'Manage' next to the relevant form and click 'Submissions'.  On the left hand pane, click the dropdown labelled 'Views': Select the view you want to use and then change... Read More

Form Views allow you to create customisable searches for you form submissions.  For example, If you have a field on your form called "Job Complete" with the options "Yes" or "No", you can create a  "Form View" that only shows the submissions that... Read More

To complete a job using the pro-Forms mobile application, perform the following steps. Make sure the relevant job is started.  Start a Job Any forms needing to be filled in will show on screen.  Complete all the forms necessary. Once all forms... Read More

This article describes how to submit a form from the pro-Forms mobile application.  It is split into two sections showing how to complete on both Android and iOS (Apple) devices.   Android Log in to your mobile application Logging into the mobile... Read More