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Field visibility with the Basic Editor

Field Visibility To set one or more conditions for making a field visible click on the field to edit it. Click on the 'Advanced' tab in the pop up window. Click on the cog icon on the right hand side of the Visibility box. Use the default... Read More

Form field Tags

Form Field Tags Form field Tags are a very important part of the pro-Forms® system and are extremely useful in various places. They are also one of the things many people don’t pay attention to which could make their form building lives... Read More

Form types : Online v Mobile

  Form types : Online v Mobile forms People sometimes get confused as to when it best to use an Online form rather than a Mobile form. This article will help you clearly distinguish between the two types of form. Mobile forms are accessed and... Read More

How to duplicate a form

Duplicating a form To duplicate an existing form : From the left hand main menu of the Work Group click on 'Forms - home'. In the top centre of the screen (above the list of existing forms) click on '+ Add Form'. From the pop-up... Read More

How to resend Triggers

There are 2 ways to resubmit a trigger.   Submissions List On the 'View Submissions' screen click the information icon on the right hand side of the entry: This will bring up the triggers page for that submission.  Clicking the '... Read More

How to resize an image on a Word Layout

How to resize an image on a Word Layout Image field types added to a Mobile form via the Build option will need their width and height to be specified on any associated Word Layout used for the form.If these dimensions are not set, then when the Word... Read More

Images not sending from the app

Images not sending from the app Over time, your Gallery app can be overflowing with cached images like album art, icons, or other unwanted thumbnail images. All the cached images and files can potentially make your Gallery app corrupted or crashed,... Read More

Mandatory form fields

To make a field mandatory Go to the relevant form in 'Forms - home' and click on 'Manage'. Click on 'Build'. Click on the question you wish to change. The General tab options will be displayed. Select 'Yes'... Read More

Mobile User Cannot See any Forms

If you mobile user is struggling to see any forms, please follow the steps below: Go to the 'Users' menu option Click 'Edit' next to the relevant user On the first tab towards the bottom right is an option for 'Access Group&... Read More

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